Privacy Policy & GDPR Data Protection
Welcome to Konica Khurana (accessible at https://konicakhurana.com). Your privacy, personal dignity, and confidential information are of paramount importance to us. This Privacy Policy sets out how we collect, handle, process, store, and protect your personal data in strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act, India), the General Data Protection Regulation (EU GDPR), and global privacy standards.
1. Data Controller & Official Contact
The entity responsible for processing your personal information (the “Data Controller”) is:
- Legal Entity: Konica Khurana Spiritual Guidance & Academy
- Lead Practitioner: Konica Khurana (Gold Medalist Astrologer & Reiki Grandmaster)
- Official Inquiries Email: info@konicakhurana.com
- Support & WhatsApp Desk: +91 98971 14311
2. Categories of Personal Data We Collect
Depending on how you interact with our website, academy, and consultation services, we collect the following types of information:
- A. Identity & Contact Information: Your full name, email address, mobile phone number, billing address, and physical shipping address provided during appointment bookings, shop checkout, or account registration.
- B. Astrological & Consultation Particulars: Exact date of birth, exact time of birth, place of birth (city/country), and specific personal inquiries. This sensitive information is used solely by Konica Khurana to construct your Vedic Kundali (horoscope) and prepare your customized session.
- C. Transactional & Payment Information: Payment order ID, payment status, currency, and invoice details. Please note: We do NOT store your credit/debit card numbers, CVVs, UPI PINs, or net banking passwords. All payments are securely tokenized and processed by our RBI-authorized partner, Razorpay.
- D. Student Portal & Course Progression Data: Enrolled courses, video lesson completion status, quiz submissions, certificate generation records, and downloadable PDF study material access logs.
- E. Technical & Device Information: IP address, browser type, operating system, device identifiers, and session cookies necessary to maintain shopping cart states and student dashboard logins.
3. Legal Bases for Processing under GDPR
Under the EU General Data Protection Regulation (GDPR Article 6), we process your personal data under the following lawful bases:
- Performance of a Contract: To schedule and conduct your 1-on-1 consultations, grant instant access to paid masterclasses/PDF courses, and dispatch physical products to your address.
- Explicit Consent: Where you have granted explicit consent for specific astrological readings, newsletter updates, or customized manifestation switchwords.
- Legal Obligation: To comply with financial accounting, taxation, and statutory requirements in India and international jurisdictions.
- Legitimate Interests: To maintain platform security, prevent fraudulent transactions, and resolve customer support queries.
4. Payment Gateway Security (Razorpay Integration)
All online financial transactions on this website are routed through Razorpay Software Private Limited. Razorpay is certified under PCI-DSS Level 1 (Payment Card Industry Data Security Standard), the highest tier of security in the global payment processing industry.
Your payment information is encrypted using industry-standard 256-Bit SSL/TLS protocols during transit. Konica Khurana never has access to, nor retains, your sensitive payment card credentials.
5. Your Statutory Rights under GDPR & DPDP Act
As a valued user, you are entitled to exercise the following fundamental data privacy rights:
| Your Privacy Right | Description & How to Exercise |
|---|---|
| Right to Access (GDPR Art. 15) | You may request a complete copy of the personal data we hold about you by emailing info@konicakhurana.com. |
| Right to Rectification (Art. 16) | You have the right to correct any inaccurate contact details, shipping addresses, or birth data via your account dashboard or support. |
| Right to Erasure (Art. 17) | Known as the “Right to be Forgotten”, you can request the permanent deletion of your account and astrological data from our active systems. |
| Right to Restrict Processing (Art. 18) | You may request the suspension of your data processing under certain legal circumstances. |
| Right to Data Portability (Art. 20) | Receive your account data in a structured, commonly used, and machine-readable format. |
| Right to Withdraw Consent (Art. 7) | You may withdraw your consent for communications or newsletter updates at any time. |
6. Cookies & Tracking Technologies
We use essential cookies to ensure fundamental website functionality, such as keeping you logged into the Student Dashboard, maintaining items in your shopping cart, and remembering your interactive tool preferences. You can configure your browser to reject cookies; however, some sections of the academy and shop may not function properly.
7. Data Retention & Archival
We retain personal contact and transactional records only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy statutory accounting, tax, and legal obligations (typically up to 7 years for financial audit compliance). Astrological birth data from completed consultations may be anonymized or purged upon customer request.
8. Contacting Our Data Protection Desk
If you have questions regarding this Privacy Policy, wish to exercise your GDPR rights, or need assistance regarding your personal information, please contact our privacy desk directly:
- Email: info@konicakhurana.com
- WhatsApp / Phone: +91 98971 14311
- Operating Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST