Shipping & Delivery Policy
At Konica Khurana, we take immense pride in ensuring that every consecrated crystal bracelet, pyramid, brass Sri Yantra, and energized product is prepared with precision, packaged with superior protective cushioning, and shipped directly to your doorstep across India and worldwide.
• Dispatch Guarantee: We ensure all orders are consecrated, packed, and definitely handed over to verified courier partners.
• Logistics Disclaimer: Delivery timelines depend upon third-party logistics companies. While we guarantee dispatch and provide live tracking, we cannot 100% guarantee exact arrival dates due to regional courier transit conditions.
1. Geographic Coverage & Service Locations
We offer comprehensive shipping coverage:
- Pan-India Shipping: All major cities, Tier-1, Tier-2, Tier-3 cities, and rural postal pincodes across all Indian states and Union Territories.
- International Shipping: Worldwide express delivery to over 50+ countries including USA, United Kingdom, Canada, Australia, UAE, Singapore, New Zealand, and Europe.
2. Order Processing, Consecration & Dispatch Time
Unlike standard commercial merchandise, physical spiritual products on our platform are not picked off a shelf and shipped immediately. Every item undergoes a dedicated ritual of mantra consecration and Reiki energization by Konica Khurana prior to packing.
- Energization & Packaging Window: 1 to 3 business days from the date of confirmed order payment.
- Dispatch Notification: Once your package is handed over to our courier partner, you will receive an automated dispatch notification with your tracking number (AWB) via email and WhatsApp.
3. Shipping Fees & Calculation
Shipping and handling charges are calculated based on the total volumetric weight of your order and your destination pincode/country. All shipping fees are itemized clearly on the checkout page before you complete payment. There are no hidden or surprise surcharges upon delivery.
4. Estimated Delivery Timelines & Logistics Notice
Once dispatched from our facility, estimated transit times are as follows:
| Destination Region | Estimated Transit Time Post-Dispatch | Logistics Partner Networks |
|---|---|---|
| Metro Cities (India) Delhi NCR, Mumbai, Bengaluru, etc. |
3 to 5 Business Days | Blue Dart, Delhivery, DTDC, Express Air |
| Rest of India Tier 2/3 Cities & Regional Towns |
4 to 7 Business Days | Delhivery, DTDC, India Post Speed Post |
| International Shipping USA, UK, Canada, UAE, Europe |
10 to 15 Business Days | DHL Express, FedEx, Aramex, Postal EMS |
5. Shipment Tracking & Live Status
Every dispatched order is assigned a unique Air Waybill (AWB) tracking number. You can track your shipment in real-time via the tracking link provided in your confirmation email or by contacting our support team with your Order ID.
6. Address Accuracy & Failed Deliveries
Customers are responsible for providing complete, accurate shipping addresses including landmark, city, state, pincode, and an active mobile number. If a parcel is returned to us due to an incorrect address, recipient unavailability, or repeated refusal to accept delivery, additional re-shipping charges will apply to re-dispatch the parcel.
7. Damaged or Tampered Packages
If you receive a package that is visibly crushed, opened, or tampered with, please take clear photographs before opening and notify us immediately at info@konicakhurana.com or WhatsApp +91 98971 14311 within 48 hours to initiate a free replacement under our Replacement Policy.